Requesting an IT Work Order

RCDSB staff now have the ability to request new IT work orders and track the progress of existing work orders online:

You may also contact contact the IT Help Desk by using one of the following methods: 

  • Phone: (613) 735-0151 ext. 2201

New work orders will be forwarded to the appropriate IT Staff, and you will receive confirmation of the work order via e-mail. You may check on the status of your work order(s) by visiting or contacting the IT Help Desk.

 IT Help Desk Hours of Operation



8:00 AM to 4:30 PM


8:00 AM to 4:30 PM


8:00 AM to 4:30 PM


8:00 AM to 4:30 PM


8:00 AM to 4:30 PM
NOTE:  The IT Help Desk is closed every Friday during the summer.