Information & Communications Technology (ICT)

RCDSB staff now have the ability to request new IT work orders and track the progress of existing work orders online:

If you cannot login as you have forgotten your password, you can reset your password using your MFA device:

If you cannot reset your own password with the above link, or if you require your account be unlocked, please use the following link to submit a work order and schedule a callback:

New work orders will be forwarded to the appropriate IT Staff, and you will receive confirmation of the work order via e-mail. You may check on the status of your work order(s) by visiting servicedesk.rcdsb.on.ca or contacting the IT Help Desk.

 IT Help Desk Hours of Operation

 

Monday

8:00 AM to 4:00 PM

Tuesday

8:00 AM to 4:00 PM

Wednesday

8:00 AM to 4:00 PM

Thursday

8:00 AM to 4:00 PM

Friday

8:00 AM to 4:00 PM
NOTE:  The IT Help Desk is closed every Friday during the summer.

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