Getting Help With an Issue

Click here to view the Getting Help Decision Tree

Getting Help at RCDSB, please reach out to the communications department for general inquiries if you have accessibility needs

Student and Family Support Office

The Student and Family Support Office is available to assist parents and caregivers in navigating the above flowchart, ensuring you are connected to the correct resources as effectively as possible.

 

As a first step, we encourage you to reach out directly to your child’s school and Principal with any questions or concerns.

 

If you require further follow-up after speaking with the school, you can contact the Student and Family Support Office through one of the following means:  

Once submitted, our team will acknowledge receipt of your inquiry within 2 business days and make every effort to provide a response within 5 business days.

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